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Steven Pesavento

Disarming Conflict Through Effective Listening – Steven Pesavento

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Summary

If you’re deep into an argument and someone is looking at you through the worst lens possible… how do you get through it and find an amicable resolution? 👉👉 Join the MultiFamilyMBA and get exclusive free training: https://theinvestormindset.com/mfmba

Mastering the art of listening is undoubtedly a difficult technique to get right, but if you can listen before getting defensive and responding, then I can guarantee your chances of finding a solution that both parties are happy with will grow ten-fold.
So join me this week as I take you through a recent true story where this exact scenario happened to me… and how I got through it with 5 simple steps.
Hit the subscribe button to join the community and tell us in the comments below: Have you ever experienced a situation like this and if so… how did you defuse the situation?

KEY TAKEAWAYS

1. Pause, listen, acknowledge, understand and then talk about a solution.
2. Truly listen to the person’s concerns.
3. Try to understand how they feel and reassure them that you’re going to work together to solve any issues.
4. Listen… and THEN offer a solution.
5. The 5 Steps of Effective Listening: 1. Pause 2. Listen 3. Acknowledge 4. Understand 5. Talk about a solution.

BOOKS

The Passive Investing Playbook – https://theinvestormindset.com/passive

LINKS

Learn more about investing with Steven at https://theinvestormindset.com/invest
Join the MultiFamilyMBA and get exclusive free training: https://theinvestormindset.com/mfmba

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YOUR HOST:

Steven Pesavento

The Investor Mindset Podcast & President VonFinch Capital

Steven Pesavento has always been obsessed with understanding how we can think better, how we can be better and how we can do better. He is an active real estate investor who curates Commercial Real Estate Investments for clients.

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